{"id":1368,"date":"2020-04-11T14:53:34","date_gmt":"2020-04-11T14:53:34","guid":{"rendered":"https:\/\/delayco.com\/air-passenger-rights\/zavrnitev-vkrcanja\/"},"modified":"2022-04-29T10:26:59","modified_gmt":"2022-04-29T10:26:59","slug":"denied-boarding","status":"publish","type":"page","link":"https:\/\/delayco.com\/en\/air-passenger-rights\/denied-boarding\/","title":{"rendered":"Denied boarding"},"content":{"rendered":"

The passenger is entitled to compensation due to denied boarding under the following conditions:<\/p>\n

 <\/p>\n

    \n
  1. The passenger has not given up their seat voluntarily.<\/span>\n
      \n
    1. If the passenger accepted compensation in the form of vouchers or air miles in exchange for the seat from the airline, they are not entitled to compensation.<\/li>\n<\/ol>\n<\/li>\n
    2. The flight took place from or to a European Union country with a European carrier.\n
        \n
      1. The European carrier is an airline based in the European Union.<\/li>\n<\/ol>\n<\/li>\n
      2. The denied boarding was the result of a fault committed by the airline.\n
          \n
        1. Only passengers whose seats have been taken without their consent are entitled to compensation.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n
            \n
          1. No more than 3 years have passed since the respective flight. \u00a0<\/span>\n
              \n
            • The difference between the claim submitted and the flight date shall be taken into account.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n\n\n\n\n\n\n\n\n
              \u00a01 year<\/span><\/td>\n\u00a0 Belgium, Poland<\/span><\/td>\n<\/tr>\n
              \u00a02 years<\/span><\/td>\n\u00a0 Slovenia, Slovakia, Iceland, Switzerland, the Netherlands, Latvia<\/span><\/td>\n<\/tr>\n
              \u00a026 months<\/span><\/td>\n\u00a0 Italy<\/span><\/td>\n<\/tr>\n
              \u00a03 years<\/span><\/td>\n\u00a0 Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia<\/span><\/td>\n<\/tr>\n
              \u00a03 years<\/span><\/td>\n\u00a0 Finland, Germany, Lithuania, Norway, Portugal, Romania, Sweden<\/span><\/td>\n<\/tr>\n
              \u00a05 years<\/span><\/td>\n\u00a0 France, Greece, Hungary, Spain<\/span><\/td>\n<\/tr>\n
              \u00a06 years<\/span><\/td>\n\u00a0 United Kingdom, Ireland, Cyprus<\/span><\/td>\n<\/tr>\n
              \u00a010 years<\/span><\/td>\n\u00a0 Luxemburg<\/span><\/td>\n<\/tr>\n
              \u00a0No Limit<\/span><\/td>\n\u00a0 Malta<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

               <\/p>\n

              If the above conditions are met, the passenger is entitled to:<\/span><\/h3>\n
                \n
              1. Compensation from \u20ac250 to \u20ac600\n
                  \n
                • Compensation is calculated based on the duration of the flight delay and the flight distance.<\/span>
                  \n\n\n\n\n\n\n\n
                  \u00a0 Distance<\/strong>:<\/b><\/td>\n\u00a0 Value<\/strong>:<\/b><\/td>\n<\/tr>\n
                  \u00a0 Up to 1,500km<\/span><\/td>\n\u00a0 \u20ac250<\/span><\/td>\n<\/tr>\n
                  \u00a0 EU flights longer than 3,500km<\/span><\/td>\n\u00a0 \u20ac400<\/span><\/td>\n<\/tr>\n
                  \u00a0 Between 1,500km and 3,500km<\/span><\/td>\n\u00a0 \u20ac400<\/span><\/td>\n<\/tr>\n
                  \u00a0 Flights outside the EU longer than 3,500km (the delay must be over 4 hours)<\/span><\/td>\n\u00a0 \u20ac600<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                   <\/li>\n<\/ul>\n<\/li>\n

                • Alternative transportation to the final destination\n
                    \n
                  • Alternative transport includes a flight to a nearby airport, as well as to the destination airport, if necessary.<\/span><\/li>\n<\/ul>\n<\/li>\n
                  • Refreshments and drinks\n
                      \n
                    • Depending on the time of waiting for an alternative flight, the passenger is entitled to a meal. If the alternative flight is scheduled at midday, the passenger is entitled to lunch, otherwise a light meal. If the airline fails to provide this service to the passenger, the passenger can claim a refund by submitting an invoice.<\/span><\/li>\n<\/ul>\n<\/li>\n
                    • Two phone calls<\/span>\n
                        \n
                      • In the event of denied boarding, the passenger is entitled to two phone calls, e-mails or faxes.<\/span><\/li>\n<\/ul>\n<\/li>\n
                      • Accommodation\n
                          \n
                        • If the passenger has to wait for an alternate flight the next day due to denied boarding, the passenger is entitled to free accommodation.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n

                           <\/p>\n

                          All the rights mentioned above must be provided by the airline during the trip, with the exception of compensation. We can help you receive compensation in a very simple way. Fill out the form below and assert your right today.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

                          The passenger is entitled to compensation due to denied boarding under the following conditions:   The passenger has not given up their seat voluntarily. If the passenger accepted compensation in the form of vouchers or air miles in exchange for the seat from the airline, they are not entitled to compensation. The flight took place […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1333,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-rights-sub.php","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"_links":{"self":[{"href":"https:\/\/delayco.com\/en\/wp-json\/wp\/v2\/pages\/1368"}],"collection":[{"href":"https:\/\/delayco.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/delayco.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/delayco.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/delayco.com\/en\/wp-json\/wp\/v2\/comments?post=1368"}],"version-history":[{"count":5,"href":"https:\/\/delayco.com\/en\/wp-json\/wp\/v2\/pages\/1368\/revisions"}],"predecessor-version":[{"id":1374,"href":"https:\/\/delayco.com\/en\/wp-json\/wp\/v2\/pages\/1368\/revisions\/1374"}],"up":[{"embeddable":true,"href":"https:\/\/delayco.com\/en\/wp-json\/wp\/v2\/pages\/1333"}],"wp:attachment":[{"href":"https:\/\/delayco.com\/en\/wp-json\/wp\/v2\/media?parent=1368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}