Your representative in case of delayed or cancelled flight
Are you entitled to a compensation?
Was your flight delayed or cancelled?
Based on the European 261/2004 regulation, you are entitled to a compensation, if you arrived to your destination with more than 3 hour delay.
up to 250€
up to 400€
up to 600€
How to get compensated?
How do I know if i am entitled to a compensation?
According to European Regulation 261/2004, you are entitled to compensation in the following cases:
- The flight arrived in the destination country 3 hours later than announced
- The flight was canceled 14 days before departure
- You have been denied boarding because of occupied seats
Rules apply to all flights flying from the European Union and also to flights arriving in the European Union, if the airline is EU based.
I have already received compensation in form of coupons or flying points. Am I still entitled to compensation?
Of course, in addition to compensation, airlines are required by Regulation (EC) 261/2004 to provide you with free meals, drinks, phone calls and accommodation in the event that you have to wait for an overnight flight. In the event that they have already given you compensation in any form, we would ask you to inform us further.
How much does it cost to be represented by Delayco?
In the event that your claim is successfully resolved, we will charge a 25% commission on compensation. This provision includes paperwork costs, contacting and negotiating with airlines. In case we fail to win the case, you won’t be charged for anything.
I travelled with kids. Are they entitled to a compensation as well?
The regulation applies to anyone above age 2. In case of children under the age of 18, the parents/guardians have to sign the power of attorney.
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