You are entitled to compensation if you arrive at the destination 3 hours or more later than scheduled and if the delay is not a result of extraordinary circumstances.
Flight delay
The European Regulation EU 261/2004 lays down which air passengers are entitled to compensation due to flight delay.
This Regulation covers all of the following flights:
The departure airport and the destination airport are located in the European Union with an air carrier established in the European Union or with its registered office outside the European Union.
The destination airport is in the European Union with an air carrier with its registered office in the European Union.
The destination airport is located outside the European Union with an air carrier established in the European Union or with its registered office outside the European Union.
The European Regulation EU 261/2004 lays down which air passengers are entitled to compensation due to flight cancellation.
This Regulation covers all of the following flights:
The departure airport and the destination airport are located in the European Union with an air carrier established in the European Union or with its registered office outside the European Union.
The destination airport is in the European Union with an air carrier with its registered office in the European Union.
The destination airport is located outside the European Union with an air carrier established in the European Union or with its registered office outside the European Union.
The European Regulation EU 261/2004 lays down which air passengers are entitled to compensation due to denied boarding.
This Regulation covers all of the following flights:
The departure airport and the destination airport are located in the European Union with an air carrier established in the European Union or with its registered office outside the European Union.
The destination airport is in the European Union with an air carrier with its registered office in the European Union.
The destination airport is located outside the European Union with an air carrier established in the European Union or with its registered office outside the European Union.
